Credit Note

Click on Create:

Buyer Details

• Supplier – Select the supplier name.

• Address – Automatically populated once the supplier is selected.

Primary Document Details

• Type – Select Product or Service.

• Adjustment Type – Choose Quantity-based or Price-based adjustment.

• Customer – Select the customer for whom the credit note is issued.

• SO Number – Related Sales Order number.

• Invoice Number – The invoice against which this credit note is being issued.

• Invoice Date – Date of the original invoice.

• Document Series – Auto/manual numbering series.

• PO Number & Date – Customer Purchase Order reference.

• SDN Number & Date – Sales Delivery Note reference.

• Delivery Date – Date on which goods/services were delivered.

• Payment Terms – Payment conditions agreed with the customer.

• Payment Date – Due date of payment.

• Bank Details – Bank account details for settlement.

• Currency – Transaction currency.

• Exchange Rate – Conversion rate for foreign currency transactions.

Items

• Item – Select the product/service.

• Variation – Item variation details (if applicable).

• UOM (Unit of Measure) – Standard measurement unit.

• Alternate UOM – Alternative unit of measure.

• HSN/SAC – HSN code (for goods) or SAC code (for services).

• Quantity – Number of units to be credited.

• Price – Rate per unit.

• Discount / Discount Type – Percentage or fixed discount.

• Tax Classes – Applicable tax/GST category.

Extra Other Charges

• Description – Nature of additional charge or adjustment.

• Ledger – Select accounting ledger for the charge.

• Amount – Value of charge/credit.

• Tax – Applicable tax on charge.

• Total Tax – Auto-calculated.

Additional Details

• Account Entry: Shows debit and credit entries.

• If Credit and Debit are not equal, Submit button is disabled.

• Only when Credit = Debit, Submit becomes enabled.

• Attachments – Upload supporting documents.

• Attach Signature – Add scanned/digital signature.

• Comment – Add remarks.

• Terms & Conditions – Custom conditions for the credit note.

• Reason – Specify reason for issuing the credit note.

Actions

• Draft

  • Click on Save Draft to save the Sales Credit Note for later editing.

  • If in Draft, the Sales Credit Note can be updated.

• Submit

  • Submit is only enabled when Credit = Debit in Account Entry.

  • Once you click Submit, the Sales Credit Note is finalized.

  • If in Submit, the Sales Credit Note cannot be updated.

• View - Click View to see details of the Sales Credit Note.

• Print - Click Print to print the Sales Credit Note.

Update

• Allowed only when the Sales Credit Note is in Draft status.

• Not allowed once it is in Submit status.

Workflow Approval

• If Approval Workflow is enabled in setup, only assigned members can approve the Sales Credit Note.

• Other members cannot approve it.

Cancellation

• Sales Credit Notes can be cancelled if they are no longer required.

• If cancellation rules are enabled in setup, only authorized members can cancel the Sales Credit Note.